Privacy policy

Last updated: January 5, 2026

This Privacy Policy describes how siliconesandmore (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit, use our services, or make a purchase from siliconesandmore.com (the “Site”) or otherwise interact with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How we collect and use your personal data

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on your interactions with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect

The types of personal data we obtain about you depend on your interactions with our Site and your use of our Services. When we use the term “personal data,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information we collect directly from you

Information that you directly provide to us through our Services may include:

  • Contact details including your name, address, phone number, and email address.
  • Order details including your name, billing address, delivery address, payment confirmation, email address, and phone number.
  • Account details including your username, password, security questions, and other information used for account security.
  • Customer support information including the information you choose to include in communications with us, for example when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“Usage data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-party websites and links.

How we use your personal data

  • Providing products and services. We use your personal data to provide you with the Services in accordance with the contract we have with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In that case, Shopify will process your data as set out in their Privacy Policy.
  • Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, and to show you advertisements for products or services. This may include using personal data to better tailor the Services and advertising on our Site and other websites.
  • Security and fraud prevention. We use your personal data to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communication and service improvement. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to communicate with you, provide effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), run analytics, and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers accept Cookies automatically by default, but you can adjust your browser settings to delete or reject Cookies. Please note that deleting or blocking Cookies may negatively impact your user experience and cause some Services, including certain features and general functionality, to no longer work properly or be unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for contract performance, legitimate purposes, and other reasons covered by this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data about users for the purposes set out above in “How we collect and use your personal data” and “How we disclose personal data”:

Category Categories of recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order, shopping, and customer support information
  • Internet or other similar network activity, such as usage data
  • Geolocation data such as locations determined by IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal data as follows to carry out advertising and marketing activities.

Third-party websites and links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, please review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed in the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are the parent or guardian of a child who has provided us with personal data, please contact us using the contact details below to request deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” personal data of individuals under 16 years of age (as those terms are defined under applicable law).

Security and retention of your data

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal data depends on various factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to access/know: You may have the right to request access to the personal data we hold about you, including details about how we use and share your data.
  • Right to deletion: You may have the right to request that we delete personal data we hold about you.
  • Right to correction: You may have the right to request that we correct inaccurate personal data we hold about you.
  • Right to portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party.
  • Right to opt out of sale, sharing, or targeted advertising: You may have the right to direct us not to “sell” or “share” your personal data or to opt out of the processing of your personal data for purposes considered “targeted advertising,” as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
  • Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal data.
  • Withdrawal of consent: Where we rely on consent to process your personal data, you may have the right to withdraw this consent.
  • Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing communication preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof of authorization to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge your complaint with your local data protection authority.

International users

Please note that we may transfer, store, and process your personal data outside the country in which you live. Your personal data is also processed by staff and third-party service providers and partners in those countries.

If we transfer your personal data outside Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us or email us at info@siliconesandmore.com or contact us at Koperslager 4, Heerlen, 6422 PR, NL.

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